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Launching Across Europe

Stop Googling.
Fix It Faster.

FaultFix puts every appliance error code, step-by-step repair guide, and video fault-finding tutorial in one place — for homeowners and engineers across Europe.

500+ appliance models Works fully offline Free to get started
🔥
Vaillant ecoTEC
Domestic Boiler · Fault Lookup
F.28
Ignition failure. Gas supply not reaching burner or ignition electrode fault detected.
✓ Step-by-step fix available
🫧
Samsung WW Series
Washing Machine · Repair Guide
4E / 4C
Water supply error. Follow these steps:
1
Check water inlet tap is fully open
2
Inspect inlet hose for kinks
3
Clean inlet filter screen
🎬
Video Fault-Finding
21 chapters · 77 mins · HD
Master electrical safety tests, pump diagnosis, sensor checks & more — with a multimeter.
📶 Works fully offline
500+
Appliance models
30+
Manufacturers covered
5,000+
Error codes & fixes
100%
Offline — no signal needed
How It Works

From fault code to fixed — in minutes

1

Select Appliance

Choose your appliance type and brand from our database of 500+ models.

2

Enter the Code

Type the fault code showing on your display. FaultFix finds it instantly.

3

Read the Diagnosis

Get the cause explained clearly in plain English — cause, severity, safety notes.

4

Follow the Fix

Step-by-step guide or HD video walkthrough — pick your preference.


Appliances Covered

Every major appliance. Every major brand.

From domestic boilers to commercial systems and washing machines — all the brands European engineers actually encounter on the job.

🔥 Domestic Boilers🏭 Commercial Boilers🫧 Washing Machines ❄️ Fridges & Freezers🍽️ Dishwashers🌀 Tumble Dryers🌡️ Heat Pumps+ More

Core Features

Everything you need. Nothing you don't.

Instant Code Lookup

Type any fault code and get the cause, explanation, and fix — straight from manufacturer data. No guessing.

🔧

Step-by-Step Repairs

Plain-language guides for homeowners. Full technical depth for engineers. One app, two levels.

🎬

Video Fault-Finding

21 HD chapters covering electrical tests, pump diagnosis, sensors, diverter valves — with a multimeter.

📶

Fully Offline

All data on your device. Works in boiler cupboards, rural properties, and any job with no signal.

📞

Manufacturer Contacts

Direct helpline numbers and emails for every manufacturer, built in for every brand we cover.

🌍

Built for Europe

Covers brands and models actually used in the UK, Germany, Netherlands, France, and beyond.


Early Feedback

What repair professionals told us

We spoke to engineers and homeowners across the UK, Germany, and the Netherlands about what they actually need.

★★★★★

"I'm on 6–8 jobs a day. Hunting for a fault code PDF every time costs me an hour daily. This would change everything."

James T.Gas Safe Engineer · Manchester, UK
★★★★★

"My boiler kept flashing E4 and I had no idea what it meant. I just want to know — can I fix it myself or do I need a professional?"

Anke V.Homeowner · Amsterdam, NL
★★★★★

"Finally an app for European appliances. Adding washing machines alongside boilers is exactly what we've needed for years."

Marco D.Appliance Technician · Berlin, DE

Join the Waitlist

Be first when FaultFix launches

Join thousands of engineers and homeowners waiting for the smarter way to fix appliances.

🔒 No credit card. No spam. Unsubscribe anytime.

✓ You're on the list! We'll notify you at launch.
What FaultFix Does

One App. Every Fix.

No more PDF hunting, outdated forum posts, or irrelevant YouTube videos. Everything a professional engineer or DIY homeowner needs — offline, instantly.

Core Features

Built for real repair situations

Instant Error Code Lookup

Type any fault code and FaultFix pulls the manufacturer's explanation instantly — cause, severity, and what it means in plain English.

5,000+ error codes across all brands
Cause and severity explained immediately
Linked directly to the relevant fix guide
No internet needed — all data on device
🔧

Step-by-Step Repair Guides

Two levels of detail in one app. Homeowners get simple, safe instructions. Engineers get full technical depth.

Plain-language guides for confident DIY repairs
Technical guides with component-level detail
Safety warnings built into every relevant step
Parts lists and when to call a professional
🎬

HD Video Fault-Finding

A complete video library teaching engineers how to diagnose appliance faults using a multimeter — available offline.

21 HD chapters, 77 minutes of expert instruction
Covers pumps, sensors, diverter valves, PCBs
Electrical safety tests demonstrated step-by-step
Downloadable — watch with no signal on any job
📶

Fully Offline Access

Every fault code, guide, and video stored on your device. No WiFi needed, ever.

Works in boiler cupboards, basements, remote properties
No data roaming costs on international jobs
Fast — no loading, no buffering, no waiting
📞

Manufacturer Contact Directory

Every manufacturer's technical helpline, email, and support page — all built in for every brand we cover.

Direct phone numbers for technical support teams
Warranty claim contacts for every brand
Parts supplier links for common components
🌍

Built for European Markets

Designed around the brands, models, and regulations that engineers and homeowners across Europe actually encounter.

UK, German, Dutch, and French market brands
Gas Safe and European safety standards referenced
Metric and imperial measurements included

FaultFix vs The Alternative

Why FaultFix beats Googling every time

FeatureFaultFixGoogle / YouTubePDF Manuals
Find a fault code✓ Instant5–15 mins searching10+ mins finding PDF
Works offline on site✓ Fully offline✗ Needs internetSometimes
Step-by-step repair guide✓ Every fault codeHit and missNot always
HD video fault-finding✓ Offline, structuredRandom quality✗ Not available
Manufacturer contacts✓ Built inSeparate searchSometimes
European brand coverage✓ 30+ brands, 500+ modelsMixed resultsOne brand per PDF

Ready to stop guessing?

Get early access to FaultFix and be first to experience the smarter way to diagnose and fix appliances.

Coverage

Every Appliance.
Every Major Brand.

FaultFix covers domestic boilers, commercial boilers, and washing machines from every brand engineers and homeowners across Europe actually encounter on the job.

🔥 Domestic Boilers

18 brands

Combi, system, and regular boilers for residential properties across the UK and Europe.

Worcester Bosch
🇩🇪 German-British
DomesticCombiSystemRegular
Vaillant
🇩🇪 German
DomesticecoTECecoCOMPACT
Viessmann
🇩🇪 German
DomesticVitodensVitopend
Ideal Heating
🇬🇧 British
DomesticLogicVogue
Baxi
🇬🇧 British
Domestic800 Series600 Series
Glow-worm
🇬🇧 British
DomesticUltimateEnergy
Alpha Heating
🇮🇹 Italian
DomesticE-TecEvoke
Ariston
🇮🇹 Italian
DomesticClasGenus
ATAG
🇳🇱 Dutch
DomesticQ Series
Intergas
🇳🇱 Dutch
DomesticEco RFXclusive
Potterton
🇬🇧 British
DomesticTitanium
Main Heating
🇬🇧 British
DomesticEco Elite
Biasi
🇮🇹 Italian
DomesticInovia
Ravenheat
🇬🇧 British
Domestic
Vokera
🇮🇹 Italian
DomesticEvolveVision
Navien
🇰🇷 Korean
DomesticNCB
Grant
🇮🇪 Irish
DomesticOil
Keston
🇬🇧 British
DomesticC36

🏭 Commercial Boilers

10 brands

High-output boilers for commercial, industrial, and large residential buildings across Europe.

Remeha
🇳🇱 Dutch
CommercialGas 310/610
Viessmann Commercial
🇩🇪 German
CommercialVitocrossal
Potterton Commercial
🇬🇧 British
CommercialPowermax
ACV
🇧🇪 Belgian
CommercialHeatMaster
Hamworthy
🇬🇧 British
CommercialPurewell
Andrews Water Heaters
🇬🇧 British
CommercialECOflo
Ideal Commercial
🇬🇧 British
CommercialEvomax
Baxi Commercial
🇬🇧 British
CommercialAssure
Vaillant Commercial
🇩🇪 German
CommercialecoVIT
Elco
🇨🇭 Swiss
CommercialThision

🫧 Washing Machines

16 brands

All major domestic washing machine brands sold and serviced across Europe — front-load and top-load.

Bosch
🇩🇪 German
DomesticSeries 4/6/8
Siemens
🇩🇪 German
DomesticiQ300/500/700
Samsung
🇰🇷 Korean
DomesticWW SeriesBespoke
LG
🇰🇷 Korean
DomesticTurboWashF Series
Miele
🇩🇪 German
DomesticW1 Series
AEG
🇩🇪 German
DomesticL Series
Hotpoint
🇬🇧 British
DomesticNSWM
Beko
🇹🇷 Turkish
DomesticWTL Series
Indesit
🇮🇹 Italian
DomesticBWE/BWSE
Electrolux
🇸🇪 Swedish
DomesticEW Series
Whirlpool
🇺🇸 American
DomesticFSCR
Candy
🇮🇹 Italian
DomesticCS Series
Zanussi
🇮🇹 Italian
DomesticZWF Series
Smeg
🇮🇹 Italian
DomesticLBW Series
Haier
🇨🇳 Chinese
DomesticHW Series
Gorenje
🇸🇮 Slovenian
DomesticW Series
🚀

More Appliances Coming at Launch

Fridges, dishwashers, tumble dryers, heat pumps, and electric cookers are all in development.

Simple by Design

From Fault Code
to Fixed — Fast

FaultFix is built around one goal: get you from a blinking error code to a clear, actionable fix in the shortest time possible.

The 4-Step Process

No learning curve. No guesswork.

1

Select Your Appliance

Open FaultFix and choose your appliance type — boiler, washing machine, dishwasher, or more. Then select your brand from our full list of 30+ manufacturers. FaultFix knows the exact fault code structure for every model.

🔥 Domestic Boilers🏭 Commercial Boilers🫧 Washing Machines+ More at launch
2

Enter the Error Code

Type the code showing on the appliance display — exactly as it appears. FaultFix searches its database of 5,000+ codes instantly and finds the exact match for your brand and model.

E9, F28, 4E, EA...All formats supportedWorks offline
3

Read the Full Diagnosis

FaultFix explains exactly what the fault code means — the component involved, the likely cause, and the severity. You'll immediately know if this is something you can handle yourself or if a Gas Safe engineer is required.

Plain English explanationSeverity ratingSafety notes included
4

Follow the Fix Guide

Every fault comes with a step-by-step repair guide tailored to your level — simple and safe for homeowners, detailed and technical for engineers. If you prefer to watch, the video fault-finding library has you covered too.

Step-by-step text guideHD video walkthroughsParts to check listedManufacturer contacts

Who It's Built For

One app. Two types of users.

🏠

For Homeowners

  • Understand what your boiler or washing machine fault code actually means
  • Know immediately if it's safe to attempt a fix yourself
  • Simple, jargon-free repair instructions anyone can follow
  • Save money by fixing minor faults without calling an engineer
  • Know exactly what to tell the engineer when you do call one
🔧

For Professional Engineers

  • Stop wasting time hunting for fault code PDFs mid-job
  • Full technical depth — component specs, test values, wiring references
  • Works fully offline in any property — no signal required
  • Manufacturer helpline contacts built in for escalations
  • Video library for electrical safety testing and diagnosis

See it for yourself at launch

FaultFix launches on Android and iOS. Join the waitlist and get notified the moment it goes live.

Simple Pricing

Free to Start.
Pro When You're Ready.

No subscriptions required to get started. Upgrade to Pro when you need the full depth professional engineers depend on.

Free
£0 / forever

For homeowners who occasionally need to look up a fault code and understand what's wrong with their appliance.

  • Fault code lookup — 50 lookups/month
  • Basic repair guidance in plain English
  • Appliance brand & model browser
  • Manufacturer contact directory
  • Offline access
  • Video fault-finding library
  • Unlimited lookups
  • Full technical repair guides
For Businesses
Business
Custom / pricing

For companies, repair businesses, and trade organisations that need multi-user access, custom integrations, or volume licensing.

  • Everything in Pro, plus:
  • Multi-user team accounts
  • Centralised billing & admin dashboard
  • Custom appliance & brand additions
  • Dedicated account manager
  • API access for system integration
  • White-label options available
  • Volume discount pricing
FAQ

Pricing questions answered

Is the app actually free to start?
Yes. The free tier gives homeowners genuine access to fault code lookup and basic repair guidance — no credit card required.
What does "offline access" mean?
With Pro, the entire database — all fault codes, repair guides, and videos — is downloaded to your device. You can use every feature on a job with no WiFi or mobile signal, anywhere in Europe.
Can I cancel Pro at any time?
Yes. No contracts, no lock-in. Cancel anytime from inside the app or through the App Store/Google Play.
Is there an annual plan?
An annual Pro plan at a discounted rate will be available at launch. Early waitlist members lock in the best pricing. For Business plan pricing, contact us directly at infofaultfix@gmail.com.
When is the app launching?
FaultFix is currently in development. Join the waitlist to be notified the moment it goes live on Android and iOS.
Our Story

Built Out of
Frustration.

FaultFix exists because the way engineers and homeowners find appliance repair information is completely broken — and nobody had fixed it properly for Europe.

The Problem We Saw

A boiler fault code. An hour wasted.

Every day, thousands of heating engineers across Europe lose valuable time on jobs hunting for a fault code meaning. They search Google, find outdated forum posts or PDFs written in the wrong language, or end up calling a manufacturer helpline just to be put on hold.

And homeowners have it even worse. A boiler flashes E4 or a washing machine shows 4E and they have no idea if they should panic, call an engineer immediately, or whether it's something they can safely sort themselves in five minutes.

"The information exists. It's just scattered, buried, outdated, and inaccessible — especially offline on a job."

That gap — clear, instant, offline appliance fault information for European brands — is exactly what FaultFix fills.

🇪🇺

Built for Europe Specifically

Most repair apps are built for the US market. FaultFix is designed from the ground up for the UK, Germany, Netherlands, France, and the wider European market — the brands and standards engineers here actually work with.

🔧

Designed for Both Audiences

Professional engineers need technical depth. Homeowners need plain English. FaultFix is the first app that genuinely serves both — same database, two levels of detail, one seamless experience.


What We Stand For

Our Mission

FaultFix exists to make appliance repair information instantly accessible to anyone who needs it — professional or not, with internet or without.

Speed First

Every feature is designed around one question: how do we get the user to the right fix faster? No bloat. No distractions.

📶

Always Offline

An app that doesn't work in a boiler cupboard is useless. FaultFix works everywhere, always — signal or no signal.

🎯

Europe-First

We cover the brands, models, and safety standards that matter to engineers and homeowners across Europe — not an afterthought, the whole point.

Be part of it from day one

Join the waitlist and help shape what FaultFix becomes — your feedback matters before we launch.

Repair Guides & Insights

Fix Smarter.
Know More.

Boiler fault code explainers, washing machine repair guides, and expert tips for homeowners and engineers across Europe.

Featured Guide

Vaillant Boiler F.28 Error Code: What It Means and How to Fix It

The F.28 fault code on Vaillant boilers is one of the most common callouts for heating engineers in the UK. It indicates an ignition failure — but the cause isn't always straightforward. This guide walks through every possible cause and the right order to check them.

Vaillant Boiler Faults 8 min read
🔥
Latest Articles
🫧Washing Machines
Samsung Washing Machine 4E Error Code: 3 Fixes That Actually Work
The 4E error means your Samsung isn't getting water. Before calling a technician, try these three checks — most people fix it in under 10 minutes.
🔥Boiler Faults
Worcester Bosch E9 Error Code: Causes, Risks, and What To Do Next
E9 on a Worcester Bosch boiler signals an overheat condition. This one shouldn't be ignored — here's what it means and your next move.
🔧Engineer Tips
How to Use a Multimeter to Diagnose Any Appliance Fault
A multimeter is the most useful tool on any repair job. This guide covers the key tests every engineer should know — continuity, resistance, voltage.
❄️Fault Guides
Bosch Boiler EA Error: Why It Keeps Coming Back and How to Stop It
The EA fault often clears itself — then comes back. Here's why that happens and how to fix the root cause properly.
🏠Homeowner
Boiler Pressure Dropping? Here's What's Actually Causing It
Low boiler pressure is one of the most common homeowner calls. The cause is almost always one of three things — and one of them you can fix yourself.
🫧Washing Machines
LG Washing Machine OE Error: Drainage Problems Diagnosed
OE means your LG can't drain. Usually blocked filter, kinked hose, or faulty pump. This walkthrough gets you to the answer fast.
🌡️Heat Pumps
Heat Pump Error Codes: What European Homeowners Need to Know in 2026
Heat pump adoption is accelerating across Europe. But error codes are less understood than gas boilers. Here's a plain-English explainer.
🔥Boiler Faults
Ideal Boiler F1 Fault: Low Pressure or Something More Serious?
F1 on an Ideal boiler almost always means low water pressure — but not always. Here's when you can repressurise it yourself.
🔧Engineer Tips
The 5 Boiler Components That Fail Most Often — And How to Test Them
Based on thousands of boiler fault codes, five components fail more than all others combined. Every engineer should know how to test these quickly on site.

New repair guides published weekly.

Get In Touch

We'd Love
to Hear From You

Questions about FaultFix, partnership enquiries, press, or just want to tell us what you need — we read and respond to every message.

Send a Message

Drop us a line

✓ Message sent! We'll get back to you within 24 hours.
Contact Details

Other ways to reach us

📞
Phone / WhatsApp
🌍
Serving
UK, Germany, Netherlands, France & Europe
⏱️
Response Time
Within 24 hours, Monday–Friday

Join the Waitlist

Be first to know when FaultFix launches.

App launching soon

Be First.
Fix Smarter.

FaultFix is launching on Android and iOS with 5,000+ appliance fault codes, step-by-step repair guides, and HD video fault-finding — fully offline, built for Europe.

🚀

Priority Access

Get into the app before it's publicly available on launch day.

💷

Early Adopter Discount

Waitlist members get an exclusive discount on Pro — locked in permanently.

🎯

Shape the Product

Tell us which appliances and brands matter most to you before we launch.

JT
AV
MD
+
2,400+ engineers & homeowners already signed up
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Last updated: May 2026

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